FAQ's

Frequently Asked Questions (FAQs)

Welcome to the Trendzo FAQ section! Below you’ll find answers to some of the most commonly asked questions. If you need further assistance, feel free to email us at trendzo00211@gmail.com.

1. What is Trendzo?

Trendzo is an online store offering the latest fashion, accessories, and lifestyle products. We focus on curating trendy, high-quality items at affordable prices for customers who love to stay ahead in style.

2. How do I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Fill in your delivery information, choose a payment method, and confirm your order. It's that easy!

3. What payment methods do you accept?

We accept a variety of secure payment options including:

  • Credit/Debit Cards (Visa, Mastercard, etc.)

  • UPI and Net Banking

  • Mobile Wallets

  • Cash on Delivery 

4. How long does delivery take?

Delivery times may vary depending on your location. Generally:

  • Within India: 6-7 business days

5. How can I track my order?

Once your order is shipped, you'll receive an email or SMS with your tracking number and a link to track your package in real time.

6. Do you offer returns or exchanges?

Yes! We offer a hassle-free return/exchange policy within 7 days of delivery. Items must be unused, with original tags and packaging. To start a return, email us at trendzo00211@gmail.com.

7. What if I receive a damaged or wrong item?

We sincerely apologize for any inconvenience. Please contact us immediately with your order number and photos of the item, and we’ll make it right with a replacement or full refund.

8. Can I cancel my order?

Orders can be canceled within 24 hours of placing them. After that, we begin processing and shipping your items, so cancellation may not be possible.

9. Do you offer discounts or promotions?

Yes! We regularly offer discounts, flash sales, and exclusive deals to our subscribers. Be sure to follow us on social media and sign up for our newsletter to stay updated.

10. How do I contact Trendzo for support?

For any inquiries, suggestions, or issues, please reach out to us:
📧 Email: trendzo00211@gmail.com
We aim to respond to all queries within 24–48 hours.